Accessibility Policy
Last Updated: 01/01/2026
Organization: Deedz
Website: https://www.deedz.ca
Our Commitment to Accessibility
Deedz is committed to providing an accessible, inclusive, and barrier-free experience for all individuals, including people with disabilities.
We believe accessibility is not just a legal requirement — it is a reflection of respect, dignity, and fairness. Our goal is to ensure that everyone can access information, apply for support, and engage with Deedz without unnecessary barriers.
Accessibility Standards We Follow
Deedz strives to meet or exceed the requirements of:
Accessibility for Ontarians with Disabilities Act (AODA)
Integrated Accessibility Standards Regulation (IASR)
Web Content Accessibility Guidelines (WCAG) 2.1 – Level AA
These standards guide how we design, develop, and maintain our website and digital content.
Accessible Website Features
We actively work to ensure that deedz.ca includes the following accessibility features:
Clear, readable fonts and appropriate contrast ratios
Logical heading structure for screen readers
Keyboard navigability where possible
Descriptive links and buttons
Text alternatives for images where applicable
Consistent navigation across pages
Plain-language content to improve comprehension
Accessibility is reviewed regularly as the site evolves.
Limitations & Ongoing Improvements
While we strive to make all content fully accessible, some limitations may exist due to:
Third-party tools or plugins (including embedded forms or analytics)
Older content not yet updated to current standards
Browser or device-specific limitations
Deedz is committed to identifying and addressing accessibility issues as they are discovered.
Alternative Formats & Support
If you experience difficulty accessing any part of our website or content, we will make reasonable efforts to provide information in an alternative format upon request, where feasible.
To request accessibility assistance or an alternative format, please contact: info@deedz.ca
Feedback & Accessibility Requests
We welcome feedback on the accessibility of our website.
If you:
Encounter an accessibility barrier
Require assistance navigating our site
Have suggestions for improvement
Please contact us in writing so we can respond accurately and fairly.
All accessibility-related requests are reviewed in good faith.
Response Time
Deedz aims to respond to accessibility-related inquiries within 5–7 business days, depending on the nature of the request and volume of inquiries.
Employment & Accessibility
Deedz is committed to accessibility in employment practices where applicable and aligns with AODA principles related to recruitment, accommodation, and inclusive practices.
No Phone-Based Accessibility Support
To keep operational costs low and ensure fairness for all users, Deedz does not offer phone-based support.
All accessibility requests are handled via email to:
Maintain clear documentation
Ensure consistent responses
Protect privacy and confidentiality
Third-Party Content Disclaimer
Deedz is not responsible for the accessibility of external websites or third-party platforms linked from our site. We encourage users to review accessibility policies of those platforms directly.
Policy Updates
This Accessibility Policy may be updated periodically to reflect:
Changes in legislation
Improvements to accessibility standards
Enhancements to website functionality
Updates will be posted on this page with a revised “Last Updated” date.
Our Promise
Accessibility is an ongoing journey.
Deedz is committed to continuous improvement so that our platform remains inclusive, respectful, and accessible to all — because opportunity should never be limited by access.