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At Deedz, we believe communication should be respectful, clear, and fair to everyone.
To keep our operational costs low and ensure equal access for all applicants, sponsors, and partners, we intentionally do not offer phone or WhatsApp support.
This allows us to focus our resources where they matter most — supporting Canadian businesses and communities.
General Information
info@deedz.ca
Application Queries
applicant@deedz.ca
Sponsors & Sponsorship
sponsor@deedz.ca
Partners & Collaboration
partner@deedz.ca
Terms & Policies Queries
terms@deedz.ca
Legal & Compliance
legal@deedz.ca
Let’s Chat
Why We Don’t Offer Phone Support
As a Canada-first not-for-profit organization, Deedz is committed to keeping overhead costs low and decision-making fair.
Due to the high volume of inquiries we receive and our commitment to transparency:
We do not provide phone or WhatsApp support
All inquiries are handled in writing for accuracy, consistency, and fairness
This ensures:
Clear records of communication
Equal treatment for everyone
Faster and more accurate responses
Response Times
We aim to respond to all inquiries within 3–5 business days, depending on volume.
Please note:
Funding decisions are communicated by email only
We are unable to provide application status updates outside of official review timelines
Repeated inquiries will not speed up the review process
Your Privacy Matters
All communication with Deedz is handled in accordance with our Privacy Policy and PIPEDA compliance standards.
We do not share personal or business information without consent, except where required by law or outlined in our policies.
If you have questions about how your data is handled, please contact: privacy@deedz.ca
A Note on Anonymity & Fairness
Deedz operates with anonymous leadership and review committees to protect the integrity of our process.
We are unable to:
Accept requests for personal meetings
Discuss individual applications outside formal review channels
Engage in influence-based or preferential communication
This structure exists to protect everyone involved.
Before You Contact Us
You may find your answer quickly by visiting:
How It Works
Apply
Sponsors
Partners
FAQ
We have designed our website to provide clear, upfront information and reduce unnecessary delays.
Still Need to Reach Us?
If your inquiry relates to:
General questions
Sponsorship
Partnerships
Privacy, Terms or legal matters
Please contact us using the appropriate email above.
We’ll take it from there.
Ready to Take the Next Step?
Frequently Asked Questions About Deedz
A few questions to help you understand more about us.
To keep operational costs low and ensure fairness, Deedz handles all communication via email and website chat. This allows us to focus resources on supporting Canadian businesses.
Most inquiries receive a response within 3–5 business days, depending on volume.
Application updates are provided only through official review communications. Individual status inquiries outside the review timeline cannot be accommodated.
Yes. All information shared with Deedz is handled in accordance with our Privacy Policy and applicable Canadian data protection laws.
For legal matters, email legal@deedz.ca
For privacy or data protection concerns, email privacy@deedz.ca